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User Research _  To understand the user, its needs and abilities and weakness of service designs on the market,  intensive user research is generated.  Literature research and common comments were examined to identify the problem and to generate user testing and research insight. 
This study was conducted targeting specific user group
” elderly who are not active, experiencing loneliness and deprived of quality of life”.
As a result of ethnographic research, it had been set that they were more depended and they were struggling to attach technology goods in to their daily life activities.